The Rise and Fall of Saturn
If you would have been driving through the hills of Tennessee about 40 miles south of Nashville on I-65 in the 1990s, you would have come across a very curious exit called the Saturn Parkway. And if you would've taken that exit and gone a little farther, you would've come across something called the Donald Ephlin Parkway. That was the entrance to the Saturn Corporation, one of the boldest, most innovative, new experiments in labor management relations and organizations of the past 30 years. So let's take a look at what Saturn was all about and, unfortunately, why it failed. Well, Saturn started in the 1980s when a number of innovative labor and management leaders said, we've got to adjust the way in which we work. General Motors came to Donald Ephlin, who was the vice president of the auto workers union, and said, we can't build a small car in the United States competitively. We've got to outsource that work. Don, in his innovative way, said, well,...