Managing Societal and Workplace Conflicts Interview with Mary Rowe
Issues that arise at work are often a reflection of problems occurring in the larger society and the tensions that we're seeing out there today. So today, unfortunately all around the world, we're seeing conflicts, sometimes verbal attacks, sometimes physical attacks. Maybe it's refugees from Syria or other war-torn countries trying to find a place to live in Europe. Maybe it's a tax on immigrants. Maybe in the United States, now it seems to be attacks on religious groups, Muslims. Sometimes now we're seeing racial conflicts rise again. So we thought it would be useful in this course to have a conversation about how these conflicts then affect the workplace, and what we've learned over the years about how to address them effectively. And we're fortunate to have a world-class expert here to draw on. I'm talking today with Professor Mary Rowe, a friend and colleague here in the Sloan School. Mary has been the ombudsperson for MIT for 40 years...